Certification Body Surveillance Audits – Preparation counts

Last week I spent a few hours with an auditor from our Certification Body. It was a Surveillance Audit for our ISO 9001:2015 certification. It was uneventful. No findings at all. It was supposed to last a full day. However, we moved through the audit plan very swiftly. Here’s why: The plan for this audit, …

First surveillance audit and one minor nonconformity

Today we had our first surveillance audit for ISO 9001:2015. It went fine. Only one issue found. An unsigned checklist. It just happens to be a checklist that we have not yet transitioned to Confluence. One of the reasons we chose Confluence was to help prevent this. In Confluence, for the checklists we have already …

Persistence of the Quality Manual

A Quality Manual is no longer a requirement for certification to ISO 9001:2015. However, through Stage 1 and Stage 2 audit for ISO 9001:2015 we were asked if we had a Quality Manual. No, we have a QMS developed in Confluence. The entire system could be considered a Quality Manual. Response “OK. What’s its id …