Inherited a QMS? Where to begin

Inheriting responsibility for a QMS is not unusual.  Where do you start? You could just read everything. However, it’s easily forgotten. Also, it can be difficult to prove that you’ve put in the effort. To get value from your reading, and to demonstrate the wisdom in your leadership’s bequest, I’d suggest two approaches. Create: A …

When management ask for a software solution to a problem

I’m an advocate of software solutions. I build information systems that take the strain, manage workflows and promote communication. They can and do solve problems. However, they can also mask problems by perpetuating the underlying issue through the gloss of software. Lipstick on a pig essentially. Two pronged attack When management present a problem, it’s …