Inherited a QMS? Where to begin

Inheriting responsibility for a QMS is not unusual.  Where do you start? You could just read everything. However, it’s easily forgotten. Also, it can be difficult to prove that you’ve put in the effort. To get value from your reading, and to demonstrate the wisdom in your leadership’s bequest, I’d suggest two approaches. Create: A …

Sell the promise of QMS not the software

The people who make buying decision aren’t really interested in the software. They are interested in the promise. What will it deliver? It’s always about the bottom line. If you are trying to advocate some investment in a management system, focus on how it will make them more money, reduce aggravation, ease their drudgery, and …