Design for opportunity as much as risk

Designing a management system based on compliance to a standard is addressing a risk, but, it’s not taking an opportunity. To me, this is the approach most management system vendors take. Yes they address the risk of not satisfying the requirements of a standard, but they don’t go further and seize the opportunity to make …

Taking a risk based approach to auditing is not difficult

I look at some of the ISO 9001/19011 groups on LinkedIn. Amongst the ads and self-proclaimed thought leaders, occasionally, someone who needs to do the job, asks a question. Recently, there was one such question asking what risk based auditing actually means. There were several responses. Some helpful. Some, in my opinion, not so helpful. …

Post Stage 2 risks and opportunities

Having been recommended for certification to ISO 9001:2015, the sense of relief this brought was tinged with a degree of ‘what now’. Some relaxation was to be expected. But, provided the QMS is not just a tick box exercise, the next steps should be obvious. Start leveraging the QMS to realise benefits and improve how …